Frequently Asked Questions

 

Below are answers to some frequently asked questions we receive about ShopVisible, the Web’s most robust e-commerce solution provider.  If your question is not satisfactorily addressed or does not appear below, please contact us for more information. 

 

·          What exactly is an e-commerce solution provider?

An e-commerce solution provider is a company that specializes in assisting websites to effectively convert online visitors into paying customers through effective marketing and search engine optimization.  ShopVisible, one of the Web’s most dynamic e-commerce solution providers, utilizes powerful tools, programming techniques, and eye-opening reports to maximize your ROI (return on investment).  Learn Why ShopVisible stands apart. 

·          How can an e-commerce solution provider improve my online business?

ShopVisible has been designed as a comprehensive e-commerce solution that addresses the numerous pitfalls associated with online marketing.  From custom website design to increased visibility and traffic, robust shopping cart features, merchandising tools, customer review capabilities, accurate website reporting tools, consulting services, and much more, ShopVisible approaches your online business from all angles to boost your chances of Internet success.
 

·          What are the advantages of using ShopVisible as an e-commerce solution provider?

ShopVisible is a take-charge company whose all-inclusive e-commerce solutions empower your online business.  The unprecedented features and benefits available from this e-commerce software solution give you a distinct advantage when it comes to marketing your online products and services, as well as smoothly running your daily website operations, including:
 

o   Natural search rich environment : database driven site that renders content in highly search visible format provides the greatest driver of online sales: top natural search positions

o   Content Management System (CMS) – Save time and money by updating your website content whenever you need. We don’t “nickel and dime” you every time you need to make a change. You control your content, you make the change using our easy content management tools.

o   Merchandising and Shopping Cart functions…cross sell and upsell your products. Showcase products and let customers sort by the features they want, and once they have a product in mind, make sure they see all the available alternatives, accessories, and add-ons.

o   Shop Management – Increase product visibility in valuable, high traffic online channels by automatically listing your goods with top-ranking sales’ sites, such as Amazon, BizRate, NexTag, Yahoo!, MSN, PriceGrabber, and many more.

o   Data Management –What are my highest performing keywords? What channels are converting sales? What drives traffic? Is it the same thing that drives sales? Keep your finger on the pulse of sales, inventory, and product performance with ShopVisible’s powerful data management tools.

o   Customer Relationship Management (CRM) – You’ve worked hard at building client relations; don’t risk losing their loyalty.  ShopVisible steers you in the right direction for attracting and maintaining a solid customer base. Use our email rewards programs, repeat customer promotions, and ongoing communications tools to keep customers engaged and coming back.

o   Custom Website Design – Image speaks volumes when it comes to online presence.  Let the experts at ShopVisible create a custom look and feel that’s appropriate for your business and within your budget. Bring your own, or have our designers create something for you. 

o   Marketing / Consulting – Building your business around a great product or service is only half the battle.  ShopVisible helps you get the word out! It is no good if customers can’t find you. Get the word out in natural search, in the blogosphere, Google products, craigslist, Amazon and more – get seen, get found and sell more.

o   Education and Training – In this industry, knowledge is truly powerful.  We make it our business to keep you well informed. Our clients’ success is our success. We’ll work with you to make sure your business succeeds.

o   Many Other Benefits – This e-commerce solution provider has a multitude of features that will make running an online business a breeze!

 

·          How does an e-commerce solution provider help with search engine optimization?

While many e-commerce solution providers overlook search engine optimization (or try to retrofit and “optimize” your site after the fact. Our sites are built from the ground up with search engines in mind. At ShopVisible we believe your products and services are only as strong as your best SEO efforts.  Our unique, behind-the-scenes programming techniques are geared toward positioning your website in the top search engine results—naturally!  See how ShopVisible can effortlessly change the face of your online business.

·          As an e-commerce solution provider, can you also assist with QuickBooks™ accounting software integration?

The beauty of ShopVisible is its ability to seamlessly integrate with QuickBooks™ accounting software.  Say goodbye to the days of manually entering client information and online payment data.  Manage your online income with ShopVisible at your side. 
  

·          Can my customers provide product reviews?

Customer's reviews and user generated content is one of the most important drivers of online conversion rates and the ShopVisible platform allows you to invite and publish customer content and offer valuable rewards to your customers for doing so.

 

·          Why is ShopVisible beneficial for product and inventory management?

ShopVisible’s e-commerce solution software is capable of transforming your online store into a well-managed, organized, virtual warehouse, replete with reports and data at your fingertips.  Learn how to control your inventory and manage products using ShopVisible.   

 

·          Can this e-commerce solution operate in foreign languages?

Absolutely.  Unlike most other e-commerce solution providers on the Internet, ShopVisible enables your website to compete in the international market.  It’s easy to transparently conduct business in several foreign languages and accept foreign currencies for products or services without the headaches of exchange rates or translators. 

·          Does ShopVisible come as a hosted solution or stand-alone software?

ShopVisible is offered as a hosted solution to facilitate the most current program versions and secured online access.  With regular software updates and system maintenance constantly applied, ShopVisible is one of the most monitored e-commerce solutions money can buy! You don’t have to worry about 'versions'  'software updates' 'security patches' and 'outdated versions' – you always have the best and most up to date. Our customers push us to innovate and improve, and when we create a new enhancement for one customer all of our customers benefit!

·          How are ShopVisible e-commerce solution upgrades implemented?

Without service interruptions or website downtime, program upgrades are silently performed during off-peak hours, in a timely and efficient manner.
 

·          Is it possible to perform online content management using ShopVisible?

Of course.  ShopVisible prides itself as being a complete e-commerce solution provider, giving you the greatest amount of flexibility for both website content and product updates.  Our sophisticated CMS (content management system) is modeled after Microsoft Word, one of the world’s most popular word-processing programs—reducing user training requirements. Log in, create a new page, a new section, a new promotion  and you can invite your users / site visitors to create their own content and product reviews too! The second biggest driver of online conversion in 2008 according to Jupiter research – 2^nd only to natural search.  Additional education and tutorials are available upon request.

 

·          Can I track website and visitor statistics through ShopVisible?

Yes—and much more!  ShopVisible’s traffic reporting and analytics tools are the perfect way to see who, what, why, where, and when.  Take charge of your website with these invaluable reporting features. How do you want to track? By order, by source, by product selected? By zip code, by order amount? Or by Dallas Texas, ordering size medium, shirt of a certain brand, with an order over $50 –you can do it all yourself.

 

·          Will ShopVisible allow me to create and manage e-mail campaigns?

Part of ShopVisible’s aggressive marketing includes the power to completely manage e-mail campaigns.  From adding e-mail addresses to designing newsletters and scheduling mailings, e-mail campaigns just became that much simpler!

 

·          What product loyalty features does this e-commerce solution provide?

Send out pre-timed email alerts to your customers with special offers and promotion codes. Create an SMS campaign and have your customers make promotional purchases through their cell phones.

  

·          Can my customers enter product reviews and rate products through ShopVisible?

Yes!  Give your customers the ability to express their honest feedback by enabling ShopVisible’s product review and rating features.  Learn why some products are more popular than others without the guesswork and market your goods with intelligence.

 

·          Does this e-commerce solution interface with Excel or XML?

Yes.  Both Excel and XML are fully supported, including import and export functions for ease of reporting and communication.

 

·          How long have you been an e-commerce solution provider?

We have assembled a team of the best in the various divisions of e-commerce. Head over to our about us page to learn more about our company.

 

·          How much does the ShopVisible software cost?

The ShopVisible e-commerce solution ranges in price depending on your needs, inventory size, and other requirements.  Please contact our office so we can provide a custom quote for your online business.

 

·          What is the best way to get started with ShopVisible?

Contact us to learn why ShopVisible is the best e-commerce solution provider for online businesses of any size.  One of our knowledgeable representatives will walk you through a demonstration and answer as many questions as you have. 

 

For more information about ShopVisible or general questions about the benefits of using an e-commerce solution provider, please contact us.